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Train operator issues ‘do not travel’ advice ahead of Storm Pia

TransPennine Express (TPE) is strongly urging customers travelling to and from Edinburgh to delay their journey today due to significant disruption expected by Storm Pia

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By Zac Hannay
Lockerbie and Lochmaben
Train operator issues ‘do not travel’ advice ahead of Storm Pia

HIGH winds are set to cause major disruption to services in and out of Edinburgh, with speed restrictions in place from the early hours of tomorrow morning until the early afternoon.

Due to the yellow weather warning, TPE is advising customers not to travel on services in and out of Edinburgh until after 3 pm, with no TPE services running between Edinburgh and north west England until this afternoon.

Kathryn O’Brien, customer experience and operations director for TransPennine Express said: “Our number one priority is to keep our customers and colleagues safe, and we will be doing all we can to keep people moving in difficult conditions.

“We are urging anyone travelling across the affected routes to plan ahead, allow extra time, check their journey up until the last minute, and follow the guidance provided.”

Customers can check their services via the TPE website: www.tpexpress.co.uk/travel-updates or at www.nationalrail.co.uk

Anyone that experiences a delay may be entitled to compensation with more information available at: www.tpexpress.co.uk/help/delay-repay-compensation.

Customers with questions about their journey can tweet the train company at @TPEAssist or WhatsApp on 07812 223 336 and will usually receive a response within 10 minutes. Alternatively, please contact the TPE Customer Relations team: www.tpexpress.co.uk/help/contact-us.

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