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Exam results support

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By Fiona Reid
Exam results support

YOUNG people in Dumfries and Galloway will next week be able to access a dedicated helpline for support with exam results.

The free Skills Development Scotland’s (SDS) Results Helpline will open at 8 am on Tuesday offering advice, information and guidance for youngsters and their families.

Around 145,000 pupils across the country will have their National, Highers and Advanced confirmed that day after receiving their provisional results earlier this summer.

Education Secretary Shirley-Anne Somerville said: “The free helpline offers young people an excellent source of advice and guidance and I’d appeal to learners who have questions about their next steps to use this valuable resource. Whether it’s practical advice about options, or reassurance following SQA results, the advisers are ready to help.”

Sharon McIntyre from SDS said: “We know that receiving results has been a very different experience for young people and their families this year. It’s important to reassure them that whatever their confirmed results are, our advisers are there to provide support and expert advice on their options.”

This year’s results helpline will be open from:

  • 8am-8pm on Tuesday 10th and Wednesday 11thAugust
  • 9am-5pm on Thursday 12th and Friday 13thAugust
  • 9am-5pm on Monday 16th to Wednesday 18thAugust

SDS’s expert careers advisers can discuss options and next steps including vacancies at UK universities and colleges, Clearing, Modern, Foundation and Graduate apprenticeships, jobs and volunteering.

Stranraer-based careers adviser Jenni Murray has volunteered to be part of the Results Helpline. She said: “This has been a year like no other for young people and it is important to recognise the challenges that’s meant for them and to reassure them that there are still options and opportunities for them. It’s equally important to let them know that whatever their results might be, our advice – as always – is don’t panic and we can help.”

The SDS Helpline advisers will also be available on social media on Facebook at or Instagram at

Or, call 0808 100 8000.


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