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Busy year for out of hours service

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By Fiona Reid
Front
Busy year for out of hours service

OVER 22,000 people used the Dumfries and Galloway NHS out of hours service last year.

Between April 2018 and March 2019, 22,598 accessed the service at evenings and weekends. And the busiest months were December and January, with 2131 and 2037 patients respectively.

The majority, 10,184, were seen at the primary care centre at Dumfries and Galloway Royal Infirmary; while 8740 received GP or nurse advice over the phone; and 7750 home visits were carried out. It resulted in treatment and a discharge for 16,845 people. However, 346 required a 999 ambulance, 2077 ended up as emergency admissions, 4111 were referred back to their own GP while 1189 were referred to a health visitor or district nurse and 375 cases ended in death.

The statistics were published this week by ISD Scotland.

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