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10,000 contacts of support for carers

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10,000 contacts of support for carers

A CARERS centre in Dumfries and Galloway made over 10,000 contacts of support with carers across the region during the height of the covid pandemic.

A total of 1322 adult and young carers used the services of Dumfries and Galloway Carers Centre from April 2020 up until March of this year.

And support workers say the cases they dealt with increased in complexity, because of the pandemic.

Support was provided via a range of formats, including virtual one to ones.

Staff identified people who needed enhanced level of support at the start of the first lockdown to make sure they had the correct information to cope with decreased services, shielding issues, access to food and medication.

Many young carers found themselves with increasing caring roles due to schools being closed and other services reduced or stopped.

Manager Claudine Brindle said the centre had to remain open during the pandemic as carers could not stop what they were doing and were having to increase their caring roles.

She said: “We knew that they would need increased support from all areas of the organisation, and this has been shown in how the service has responded. The service has reacted and responded to the changes needed as a result of the pandemic extremely well and we should all be proud of what has been achieved over this year.”

And she praised her staff for dealing with the pandemic and everyday life while continuing “to demonstrate commitment and dedication to their role”.

The Carers Centre is commissioned and supported by Dumfries and Galloway Council and NHS Dumfries and Galloway to provide an information, advice, and support service to carers. They can be contacted via 01387 248600 or email [email protected]

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