Surgery warns of GP telephone scam

AN Annan doctors surgery has warned patients of a scam telephone call which has been reported by patients throughout the country.

North Surgery has made its patients aware and explained they will never send out any automated telephone messages.

A statement from the practice said: “Some patients in Scotland have reported receiving a call appearing to be from their GP asking them to press a button to update their details. “Some of these messages suggest that if the person does not update their details, they will be removed from the GP practice list.???????

“We will never send an automated telephone message to you and we will never remove you from our list without a very good reason that we have discussed with you at length.

“What happens? These calls: Ask recipients to press a button to update personal details. Claim that failure to do so will result in removal from the GP practice list. Sometimes include a link to click. (They) may display a foreign location, such as Spain, on the caller ID.

“Action to take: If you receive a telephone call from an unknown number asking you to update your details, please hang up.

“Do not provide any details or press a number on your handset. If you receive a scam telephone call, you can report this to Police Scotland on 101.”

You can find out more about scam telephone calls on the National Cyber Security Centre website.