Inspectors praise Moffat care home

MOFFAT care home has been praised following an inspection from the Care Inspectorate.

Bankfoot House – a care home service registered to provide care to a maximum of 25 older people – received good grades for its support to people’s wellbeing; how good their staff team is, and its setting. It got adequate marks for its leadership and how well its care and support is planned.

Key messages from the inspectors report included:

• Observation of kind and caring interactions between people living in the care home and the staff.
• The service had good links with local health and social care services.
• Support available to provide meaningful activities had increased.
• The provider should ensure staff training is up to date.
• Oversight of quality improvement required to improve.
• The reporting of information to external organisations required to improve.
• Environmental improvements within the home were being completed.
• Four previous areas for improvement had not been met. We made two requirements and a further four areas for improvement.

Responding to the inspection, Bankfoot’s chairman of the board of directors David Booth this week said: “We are pleased with the very positive comments made by the inspector about the way our residents are supported and cared for at Bankfoot.

“These reflect the kindness, sensitivity and professionalism of our staff team.

“There are clearly areas of audit, administration and recording where improvements need to be made and we are already working hard on these.”