Care home praised by inspectors

A CARE home on the outskirts of Ecclefechan has been praised by inspectors. Burnfoot Hall and Coach House – which provides care to 40 older people and 19 older people with mental health problems – was hailed by the Care Inspectorate for how it supports people’s wellbeing and its setting. Key messages from inspectors included: “People experienced warm, compassionate support from a stable team who knew them well, helping them feel safe, understood and reassured. “Health needs were recognised and acted on quickly, with timely updates to families and proactive liaison with professionals, leading to coordinated care. “Nutrition and mealtimes were well supported, using picture menus consistently would help everyone make informed choices. “Care plans were mostly detailed and strengths based, keeping all plans fully up to date will ensure consistent guidance for staff. “The environment was clean, homely and enabling, with ongoing improvements and accessible outdoor spaces.” Delighted deputy manager Carrie Murphy said: “The report is very reflective of how hard the staff work. We are proud of the whole team.”