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Museum gains four-star rating from VisitScotland

Section:  Annan and Eskdale  | Tags: , ,

A POPULAR Eastriggs visitor attraction has received a further accolade, courtesy of a national tourism organisation.

MUSEUM SUCCESS . . . celebrating their four-star rating yesterday were members of the team at the Devil’s Porridge, Eastriggs. Left to right: Sandra Ross, Ellen Denner, David Heal, John Anstey, Sharon Cosham and Richard Brodie

 

The Devil’s Porridge Museum has been awarded four-star status by VisitScotland and efforts are already underway to gain coveted five-star status.
Record numbers of visitors have toured the evolving exhibition since it moved into a purpose-built new facility at Eastriggs.
The museum is run by a volunteer group, Eastriggs and Gretna Heritage.
Chairman Richard Brodie said: “It is quite a feat for our volunteer group to achieve such a high grade but we have ambitions to achieve top marks.
“Indeed our first VisitScotland assessment gave us five stars but the follow-up inspection requires us to make some improvements to attain that prestigious accolade.”
The report stated: “The ground floor level featuring the main Devil’s Porridge and Quintinshill Rail Disaster provides an outstanding visitor experience.
“The interpretation is innovatively presented and provides a fascinating visitor experience for all ages.”
Mr Brodie said that the star-rating mirrored their own visitor feedback and a Certificate of Excellence they had received from Tripadvisor.
The VisitScotland inspector praised the volunteers for their warm welcome.
The report read: “Excellent standards of service were experienced on my visit. I was greeted as soon as I entered the building, with a smile and cheerful hello.
“The introduction provided before entering the exhibition is a great start and sets the scene for the whole story. This standard of service is very much in keeping with five-star expectations.”
The Devil’s Porridge Exhibition remains open seven-days-a-week until December 13. Monday to Saturday until 5pm and Sundays to 4pm.

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